Contact Us
Get in Touch
Email Support
For the fastest response, please include:
- Your order ID (if applicable)
- A clear description of your inquiry
- Any relevant screenshots or photos
Response Time
We aim to respond to all inquiries within 24 hours during business days.
Business hours: Monday - Friday, 9 AM - 6 PM EST
Order Inquiries
For questions about your order, please include your order ID in your email. This helps us quickly locate your order and provide accurate information.
Common Topics
Order Status
Check your order confirmation email for tracking information, or contact us with your order ID.
Design Help
Need help with your design? We're happy to provide tips and guidance to make your vinyl perfect.
Technical Issues
Having trouble with the editor? Let us know what browser you're using and we'll help troubleshoot.
Bulk Orders
Planning a large order for an event or business? Contact us for special bulk pricing.
Custom Requests
Have a special request or unique idea? We love creative projects - reach out and let's discuss!
Before You Contact Us
You might find a quick answer in our Frequently Asked Questions page.
We're a small team passionate about creating unique vinyl records. Your patience and understanding during busy periods is greatly appreciated!