Current fulfillment time: approximately 10-12 days from date of purchase.
We're here to help with any questions about your custom vinyl record.
For the fastest response, please include:
We aim to respond to all inquiries within 24 hours during business days.
Business hours: Monday - Friday, 9 AM - 6 PM EST
For questions about your order, please include your order ID in your email. This helps us quickly locate your order and provide accurate information.
Check your order confirmation email for tracking information, or contact us with your order ID.
Need help with your design? We're happy to provide tips and guidance to make your vinyl perfect.
Having trouble with the editor? Let us know what browser you're using and we'll help troubleshoot.
Planning a large order for an event or business? Contact us for special bulk pricing.
Have a special request or unique idea? We love creative projects - reach out and let's discuss!
You might find a quick answer in our Frequently Asked Questions page. We're a small team passionate about creating unique vinyl records. Your patience and understanding during busy periods is greatly appreciated!
support@vinylmixtapeshop.com