Privacy & Cookie Policy

When you use our vinyl record customization service, we collect:

• Account information: email address, name (if provided)
• Customization data: your vinyl record designs, uploaded images, and track selections
• Order information: shipping address, order history
• Phone number: if you sign up for text messages, along with a record of your consent
• Payment information: processed securely through Shopify (we do not store payment details)

We use your information to:

• Process and fulfill your custom vinyl record orders
• Save your designs and customizations
• Communicate with you about your orders
• Send the emails and text messages you've signed up for, including cart reminders
• Improve our service and user experience
• Comply with legal obligations

If you sign up for text messages from Vinyl Mixtape Shop, we collect your mobile phone number and a record of your consent (when and where you opted in). We use your number only to send you the text messages you agreed to receive, such as cart reminders, promotions, and updates from the shop. Message frequency varies, and message and data rates may apply.

Vinyl Mixtape Shop's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages by text message.

We send our text messages through Klaviyo, which handles your number on our behalf only to deliver those messages. You can opt out at any time by replying STOP to any message, or reply HELP for help. You can also contact us at support@vinylmixtapeshop.com.

Essential cookies

Required for the site to function:

• Authentication cookies: keep you logged in
• Cart cookies: remember your cart items
• Session cookies: maintain your customization progress

Third-party cookies

• Shopify: for checkout and payment processing
• Supabase: for authentication and data storage
• Klaviyo: to keep track of what you view and add to your cart, including when you abandon your cart, so we know when to send email and text reminders

We share your information with:

• Shopify: to process payments and fulfill orders
• Shipping providers: to deliver your custom vinyl records
• Manufacturing partners: to produce your custom designs
• Klaviyo: to send the emails and text messages you've signed up for

We do not sell your personal information to third parties.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Withdraw cookie consent at any time

To exercise these rights, please contact us at support@vinylmixtapeshop.com.

We implement appropriate security measures to protect your personal information. Your data is stored securely using industry-standard encryption and security practices.

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.